Analytics Improves Care Management Efficiency

THE CHALLENGE

妇女医院的艾滋病毒/艾滋病综合管理方案为感染艾滋病毒的妇女及其婴儿提供病例管理。Woman 's的护理经理收到了一份报告，其中确定了参与该项目的患者，然后将接触患者，手动将他们纳入该项目。记录患者的交互是很麻烦的，每次护理管理人员与患者接触时，都需要在三个不同的emr和三个数据库中进行记录，并从六个不同的地方中的四个手动提取数据。结果跟踪也需要手工文档。该组织希望提高护理管理效率。

THE PROJECT

Woman’s utilized the Health Catalyst® Data Operating System (DOS™) platform and the Care Management Suite to improve care manager efficiency. The Care Management Suite automates the identification of patients eligible for CHAMP and streamlines patient enrollment in the program. In addition, the organization standardized patient assessments in the analytics application and reduced the number of places care managers must document patient information, activity, and assessments. Manual entry of external lab data was eliminated, and labs are now sent and received to/from external providers electronically. Woman’s automated the visualization of the program results, including patient outcomes in the analytics application, ensuring ongoing monitoring of program performance and patient outcomes.

THE RESULT

Using DOS and the Care Management Suite, Woman’s has integrated data and analytics for more than 8,000 deliveries annually to identify and manage pregnant patients that are HIV-positive. The organization eliminated burdensome documentation processes and improved care manager efficiency, allowing care managers to spend more time with patients, focusing on disease management, medication adherence, and lifestyle choices to prevent HIV transmission.

• 40%的效率相对提高，使护理管理人员能够将这些时间投入到患者护理中。
• 减少了传送实验室数据的快递工时——每年600小时。
• Woman’s Hospital has continued to achieve high levels of performance. Since 2005, Woman’s has not had an HIV-positive baby born to a mother enrolled in the program.

“The Health Catalyst Data Operating System and analytics applications have streamlined our work and improved efficiency for our day-to-day processes, making it easier to visualize our program outcomes.”

Pam Ellis, RN, BSN, Clinical Services Coordinator, Woman’s Hospital

ADDITIONAL READING

• Mothers and Babies Benefit From Cost-Saving Substance Use Disorder Program
• How Allina and Minnesota Perinatal Physicians Lowered Stress and Raised Satisfaction for High-Risk Maternal Patients
• Care Management: A Critical Component of Effective Population Health Management
• Population Health Analytics Enables Rapid Identification of Super-Utilizers
• Integration of Community Health Workers Improves Care Management Effectiveness