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On May 6, 2020, more than 100 attendees from 46 healthcare organizations joined the first of a series of世界杯葡萄牙vs加纳即时走地®virtual client huddles designed to support client partners and aid collaboration and direct client connections in this time of unprecedented change. According to an April 2020 survey of Health Catalyst clients, 72 percent showed interest in attending a regular client forum and 72.6 percent said they had a strong interest in examples, guidance, and tools from both other health systems and Health Catalyst.
Mike Doyle, Senior Vice President and General Manager of Professional Services, and Russ Staheli, Chief Client Officer at Health Catalyst, facilitated the session. They shared initial high-level observations about COVID-19 analytics projects at client organizations, including the most common:
While most clients who responded to the survey shared that they had many of the tools and services needed to handle these challenges, many expressed a keen interest to focus on recovery efforts, including elective surgery operations and recovery planning, revenue cycle management, and incorporating telemedicine into planning data. In fact, 82 percent of respondents said that learning about what others are doing to aid their COVID-19 financial recovery would provide the most helpful support (figure 1).
在介绍之后,两位来自顶级卫生系统外科和程序部门的演讲者分享了他们如何使用分析来重启选择性手术以及他们的选择性手术财务计划。和许多医疗机构一样,医疗系统在3月底根据该州州长的行政命令暂停了选择性手术。卫生系统转向为COVID-19患者激增做准备,放弃了选择性手术,但很快意识到,他们需要了解收入影响,并制定计划处理手术积压。虽然他们有大量的数据,但其中大部分都保存在电子病历中,很难访问。他们缺乏一种简单的方法来创建临床、财务和手术数据的综合视图,从而有效地计划组织的选择性手术财务恢复。
临床负责人与Health Catalyst合作,利用数据操作系统世界杯葡萄牙vs加纳即时走地(DOS™)集成临床、财务和运营数据。他们还使用了Department Explorer: Surgical Services分析加速器和COVID-19选择性手术影响分析应用程序,以可视化取消手术对收入的影响,并制定组织的恢复计划。
Leveraging the right tools gave leaders the ability to quickly and effectively understand canceled cases, surgery backlog, and the revenue impact by facility and surgery type. In just two weeks, the team deployed the COVID-19 Elective Surgery Impact Analysis application and created a data-driven recovery plan based on comprehensive clinical, financial, and operational data. They also saved hundreds of hours of manual data aggregation and reporting.
Following the presentation, participants had the opportunity to ask questions and share feedback, including the agreed to request to share the dashboard (using de-identified patient data) with attendees. The next client huddle will take place on Thursday, May 21, at 9 am EDT and will continue on a biweekly basis to help support Health Catalyst partners and encourage continued collaboration.
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