Analytics Enables Identification of Opportunities to Improve Value and Accountable Care Organization Performance

THE CHALLENGE

Carle Health and Health Alliance attempted to use its data to identify sources of cost and utilization variation, but burdensome manual data collection and reporting processes made it incredibly difficult to identify opportunities for improvement. Obtaining the necessary data was an iterative process that required business intelligence teams and operational leaders to meet multiple times over many weeks. It was not uncommon for it to take two to four months to obtain the data necessary to establish direction for improvement work. Carle needed better analytics that would support performance in population health management initiatives and value-based contracts.

THE PROJECT

Carle leveraged the Health Catalyst^®Data Operating System (DOS™) platform and the Health Catalyst^®Value Optimizer™分析应用程序可深入了解十个关键人群健康领域的大量成本、利用率和性能指标，包括住院患者(IP)和熟练护理机构再入院、IP出院处置和急诊(ED)利用率。卡尔使用分析应用程序来确定成本和利用率变化的来源。该组织可以快速查看各个服务站点，包括门诊、ED、IP和急性后护理，并查看提供者、位置、患者或诊断级别的差异。结合患者水平的基准比较，卡尔可以表面影响机会，以改善护理和解决成本和利用差异。

THE RESULT

Using DOS and Value Optimizer, Carle now has the integrated data and analytics required to understand and improve its risk-based contract performance. The organization can quickly and easily identify and prioritize cost and utilization variation sources and is able to drill into the data to identify actionable opportunities for improvement.

• $100K in manual labor costs avoided, the result of eliminating multiple iterations and meetings to obtain the necessary data and analyses.
• >$10M in cost and utilization opportunity identified.
• >90 percent improvement in analytics efficiency. Analyses that previously required months to complete are now completed in minutes.

“The Value Optimizer allows us to uncover opportunities quickly and easily without building a data set to see the likely impact. We can quickly drill down into the data and recommend potential interventions.”

– Rich Balbach, Director, Clinical and Business Intelligence, Health Alliance