Optimizing Space Utilization Improves Patient Access and Revenue

THE CHALLENGE

Texas Children’s Hospital dramatically improved patient access, yet recognized that it could advance access by improving space utilization and proactively reallocating underutilized exam rooms. To achieve this goal, the organization needed to understand space utilization better and develop a mechanism that would allow providers to easily visualize and request space.

THE PROJECT

Texas Children’s is using the Health Catalyst^®Data Operating System (DOS™) platform to improve space utilization. The organization developed a space visualization analytics application, and conducted a comprehensive space assessment, identifying opportunities to improve utilization of current space to increase clinic offerings.

分析应用程序从EMR收集预约数据，计算最佳房间需求，显示房间可用性数据，并允许供应商提交请求以利用可用空间。提供者可以使用一个表单提交多个空间利用率请求，并可以指出所需的房间、支持人员和工作站的数量。所有提交的请求都显示在分析应用程序中。当空间利用请求得到批准时，房间可用性将得到更新。

Providers, clinic leaders, and staff use the analytics application to add additional clinic sessions, level the number of appointments across providers, support new providers in joining the practice, and to respond to unplanned changes within the practice.

THE RESULT

Texas Children’s has leveraged data and analytics to increase access for patients and families by utilizing space efficiently.

“The space visualization analytics application has enabled us to increase the number of available appointments, further improving patient satisfaction and financial performance.”

– Carrie Rys, Assistant Vice President, Texas Children’s Hospital